Frequently Asked Questions

Q: Do you accept Credit Cards?
A: Sorry, we do not accept credit cards at this time

Q: Who does the clean up?
A: Our workers do daily cleanup. We won't interupt your lifestyle by having tools and equipment laying around your house and yard.
We vacuum all carpeting and sweep all floors where work is performed upon completion.

Q: What kind of supervision can I expect?
A: We offer daily supervision of your job. Our main goal is to get the job done to your satisfaction. We have complete knowledge of your project and are sensative to your needs.

Q: Is there a warranty?
A: Sweet Home Improvements, Inc. warrents that it's performance shall be free of defects in workmanship. Sweet Home Improvements warrents labor for 2 years, but is subject to change according to the job such as painting, carpentry, and tiles. All other warrenties given by Sweet Home Improvements, Inc. shall be for one(1) year after the date of the signed contract. Sweet Home Improvements, Inc. disclaims all other material warrenties expressed or implied.
The warrenty excludes and in no event will be resposible or consequential of incidental damages caused by accident or abuse, temperature changes, settlement or moisture; i.e., cracks cause by expansion and/or contraction.

Q: Will I have to wait long for an Estimate?
A: We schedule estimates in one hour time frames so you do not have to wait all day.

Q: I've received your estimate. Can you go any lower on your price?
A:We prepare your detailed project estimate according to your needs. That is why we meet with you and review thoroughly the scope of your project. Our price includes all the elements necessary to ensure your project runs smoothly and timely. Our owner is involved throughout the entire process - from helping you select the right materials and finishes and being accessible at all times to answer your questions or concerns, to a final walkthrough of the finished project. Our priority is ensuring you are comfortable and informed throughout the entire process.
If you still feel our price too high, we urge you to think carefully about using the lowest bidder for your work. The lowest price may mean a bargain, but sometimes it may mean lower quality materials, less insurance coverage, which may put you at risk, and lower levels of craftsmanship. Be sure you select your contractor according to their consistent and positive reputation, high-quality portfolio of work, and solid and safe construction practices. We are happy to provide you with references to assure you our estimate includes these elements, delivered with friendly, professional service. And we will return if there is a failure in our labor.

Q: When are proposals done?
A: We do not believe in writing estimates on site since it is not always efficient in price and not well written. From our office, you will receive a detailed, accurate proposal. We make sure everything is documented for both party's understanding.

Q: How long will it take to complete the job?
A: Once we start, we show up everyday until your job is complete, with the excepthion of rain or cold. We won't start your job and leave you hanging.
We work five days a week, nine hours a day and sometime we work weekends when we need to meet a deadline or during the busy season.

Q: Can I supply my own paint??
A:Yes. When the customer supplies his own material there will be a small charge to cover the cost of primer, caulk, putty,etc.
Sweet Home Improvements, Inc. reserve the right to void the entire guarantee if, in our opinion, the paint supplied is not of superior
quality. When the property owner supplies the materials, he is responsible for picking up the paint in sufficient quantities prior to the
job to ensure that the crew does not run out of supplies. The customer who supplies his own paint is also responsible to supply paint for any guarantee work to be provided. Generally, it’s not recomended to have the
costumer provide material. If costumer runs short on material and is not there, a delivery charge will apply.

Q: What type of paints do you use?
A: We use only the best materials available and choose the best brand that we feel will give you the longest lasting paint job.
Some of the quality brands we use are Benjamin Moore, Muralo, Sherwin Williams, Pittsburgh, and Valspar paints.

Q: Are you a member of any Chamber of Commerce?
A: We are an active member of the Skokie Chamber of Commerce.